Shipping policy

Processing Time

All orders are processed within 1–4 business days.
During peak periods or stock shortages, processing may take slightly longer.

Estimated Delivery Times

Delivery times vary depending on the destination and carrier.
Our standard estimated delivery window is:

Domestic: typically 5–12 business days
International: typically 7–21 business days

Please note: These are general estimates. Actual delivery times may vary due to customs delays, international transit times, carrier capacity, weather conditions, or other factors outside our control.

We continuously work with our logistics partners to ensure your order arrives as quickly as possible.

Tracking Information

Once your order ships, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear depending on the carrier.

Shipping Costs

We offer free standard shipping on all orders (unless otherwise stated on product pages or during checkout).

Customs, Duties & Taxes

International shipments may be subject to customs or import fees, depending on your country’s regulations.
These costs are the customer’s responsibility.

Address Accuracy

Please ensure your shipping address is complete and accurate.
We cannot modify addresses once an order has been processed.

We are not responsible for delivery failures due to:

Incorrect or incomplete addresses
Unclaimed parcels
Recipient not available at delivery

If a parcel is returned to us, reshipment fees may apply.

Delays, Lost or Stolen Packages

We are not liable for:

Delays caused by customs or carriers
Packages marked as delivered but not received
Lost or stolen parcels after confirmed delivery

If your package appears lost, please contact the carrier or your local postal service.

Questions?

If you have any questions about your order or shipment, please contact us at:
📧 info@linecambridge.com